Entrepreneurial Stories
From HungerStation to Unicorn: How Ibrahim Al-Jassim Built Ninja Into Saudi Arabia’s Fastest-Growing Quick-Commerce Company
After helping build Saudi Arabia’s food delivery industry through HungerStation, Ibrahim Al-Jassim returned with an even bigger vision. Within just a few years, Ninja became the Kingdom’s fastest-growing unicorn, transforming grocery delivery across the Gulf and proving that Saudi startups can compete at regional scale.
Few founders get the opportunity to reshape an industry twice.
Ibrahim Al-Jassim is one of the rare exceptions.
Long before Ninja became one of the Middle East’s most closely watched startups, Al-Jassim had already played a central role in building Saudi Arabia’s digital delivery ecosystem. As the founder of HungerStation, he helped introduce millions of consumers to online food ordering and laid part of the foundation for the Kingdom’s modern delivery economy.
Many entrepreneurs would have considered that achievement enough.
Instead, after HungerStation became part of the global Delivery Hero network, Al-Jassim began noticing another shift taking place in consumer behavior. Food delivery was becoming mainstream, but people increasingly wanted something broader: instant access to groceries, household essentials, pharmacy products, and everyday needs delivered within minutes.
The next wave of commerce, he believed, would not be about meals.
It would be about everything else.
That belief would eventually become Ninja.
Building on a Decade of Experience
By the time Ninja launched in 2022, Al-Jassim was far from a first-time founder.
Alongside co-founders Saud Al Qahtani and Canberk Donmez, he brought years of experience in logistics, marketplace operations, and consumer technology.
More importantly, he understood Saudi Arabia’s delivery market better than almost anyone.
The founders recognized that consumers were increasingly prioritizing convenience. They no longer wanted to plan grocery trips days in advance. They wanted products delivered on demand, almost as quickly as ordering a meal.
International markets had already begun experimenting with quick-commerce, but the model remained largely underdeveloped across much of the Gulf.
The opportunity was clear.
Whoever could build the fastest and most reliable infrastructure would gain a significant advantage.
Looking Beyond Traditional Delivery
Unlike food delivery platforms that depend heavily on restaurants and third-party merchants, Ninja chose a different path.
The company focused on building its own operational infrastructure through a growing network of “dark stores” — fulfillment centers designed exclusively for online orders.
These locations are not traditional supermarkets.
Customers never walk through the doors.
Instead, every aspect of the facility is optimized for speed.
Products are carefully organized, inventory is monitored in real time, and orders can be picked, packed, and dispatched within minutes of being placed.
The model allows Ninja to control a far greater portion of the customer experience while dramatically reducing delivery times.
Rather than waiting for a supermarket employee to process an order, Ninja controls the entire fulfillment chain.
The result is a level of speed that traditional retailers often struggle to match.
Creating a New Standard for Convenience
Speed became the company’s defining feature.
Ninja built its reputation around delivering groceries, fresh food, pharmaceuticals, and household products in as little as 15 to 20 minutes.
Achieving that promise required far more than marketing.
It demanded sophisticated routing systems, dense urban coverage, inventory forecasting, and operational discipline.
The company invested heavily in technology and logistics to make ultra-fast fulfillment economically viable.
As consumers experienced the convenience of receiving groceries almost instantly, adoption accelerated.
Ordering everyday essentials became less about planning and more about immediate access.
That behavioral shift became one of the key drivers behind Ninja’s rapid growth.
Growth at Unicorn Speed
Few startups in the region have scaled as quickly.
Within just a few years, Ninja expanded its operations across more than 28 cities spanning Saudi Arabia, Bahrain, Kuwait, and Qatar.
Its infrastructure grew to include more than 100 dark stores strategically positioned throughout major urban centers.
The growth attracted significant investor attention.
In 2025, Ninja secured approximately $250 million in fresh funding, helping propel the company to a valuation of roughly $1.5 billion and officially earning unicorn status.
The milestone was historic.
Not only did Ninja become one of Saudi Arabia’s newest unicorns, but it also became one of the fastest-growing technology companies in the Kingdom’s history.
Reports suggested the company was approaching an annual revenue run rate close to $1 billion, highlighting the scale of consumer demand for quick-commerce across the region.
Coming Full Circle: The Bid to Reacquire HungerStation
By 2026, Ninja had evolved from a fast-growing startup into one of the Gulf’s most influential commerce platforms.
Then came the move that transformed its story from a scale-up success into a full-circle entrepreneurial saga.
According to reports from the Financial Times, Ninja began exploring a potential acquisition of HungerStation, the food delivery platform Ebrahim Al-Jassim founded more than a decade earlier before it became part of Delivery Hero.
The discussions reportedly focused on acquiring HungerStation as Ninja evaluated selected regional assets owned by the German delivery giant. Reports also suggested the company was exploring partnerships that could provide exposure to additional Delivery Hero assets, including parts of Talabat.
No formal transaction has been announced, and negotiations remain at an early stage. Yet the strategic significance is difficult to ignore.
If completed, the deal would represent one of the most remarkable moments in Middle Eastern technology history: a founder returning with a new company to reacquire the business that helped define his career.
Beyond its symbolic value, the acquisition would provide Ninja with immediate access to millions of users, an established logistics network, and one of Saudi Arabia’s strongest consumer brands, accelerating its evolution from a quick-commerce player into a broader regional commerce platform.
For Al-Jassim, however, the story carries a deeper meaning.
It is not simply about buying a company.
It is about returning to where the journey began.
Winning Through Localization
Technology alone does not explain Ninja’s success.
One of the company’s most significant advantages has been its deep understanding of local culture and consumer expectations.
While many global platforms attempted to import international operating models into the region, Ninja focused on building around local behavior.
The platform adopted an Arabic-first approach, creating an experience that felt native rather than adapted.
Operational decisions were also shaped by cultural considerations.
The company became known for pausing deliveries during prayer times, a decision that added complexity to logistics but strengthened customer trust and brand affinity.
These choices may appear small from the outside.
Collectively, they helped differentiate Ninja from competitors and build strong loyalty among consumers.
The lesson was simple: localization can be a competitive advantage.
From Challenger to Regional Powerhouse
As Ninja continued expanding, it evolved from a startup challenging established players into one of the region’s dominant forces.
The company increasingly found itself competing alongside some of the largest names in Middle Eastern commerce and delivery.
What made this transformation particularly remarkable was the founder’s history.
A decade earlier, Al-Jassim had helped create one of the region’s pioneering delivery businesses.
Now he was leading one of its fastest-growing challengers.
Industry reports even linked Ninja to strategic discussions involving larger regional consolidation opportunities, highlighting how dramatically the company’s influence had expanded in a relatively short period.
Whether through organic growth, partnerships, or future acquisitions, Ninja was no longer operating like a startup.
It was behaving like a regional platform company.
Preparing for the Next Chapter
As growth accelerated, attention increasingly shifted toward the company’s long-term future.
Reports emerged that Ninja was preparing for a potential public listing on the Saudi Exchange (Tadawul), backed by institutional investors seeking to support its next phase of expansion.
An IPO would represent more than a financing event.
It would signal the arrival of another Saudi technology company capable of scaling from local startup to publicly traded regional leader.
For Saudi Arabia’s startup ecosystem, that milestone would carry symbolic importance.
The Kingdom’s technology sector has produced increasingly ambitious founders over the last decade. Ninja’s rise demonstrates that local entrepreneurs can build companies capable of reaching billion-dollar valuations while competing in highly operational industries.
The Full-Circle Entrepreneurial Story
At its core, Ninja’s story is not really about groceries or delivery times.
It is about reinvention.
Ibrahim Al-Jassim helped introduce Saudi consumers to digital food delivery through HungerStation.
Years later, he returned to help define the next phase of convenience commerce through Ninja.
The journey reflects a broader transformation taking place across Saudi Arabia itself.
Consumers are embracing digital services faster than ever before. Infrastructure is improving. Capital is becoming more available. And founders are thinking bigger.
Ninja sits at the intersection of all those trends.
Its rise from startup to unicorn illustrates how quickly new markets can emerge when technology, logistics, and consumer behavior align.
For Al-Jassim, the story has come full circle.
But for Ninja, the next chapter may only be beginning.
Entrepreneurial Stories
From Renewable Energy to Botim and Mal: How Serial Entrepreneur Abdallah Abu-Sheikh Built, Exited and Scaled Companies Before Raising MENA’s Biggest Seed Round
Before raising $230 million for Mal in what he describes as MENA’s biggest seed round, Abdallah Abu-Sheikh had already spent more than a decade building companies across energy, mobility, fintech and consumer technology. His journey reveals how one serial entrepreneur kept starting over, each time with a bigger bet.
Some entrepreneurs become associated with one company.
Abdallah Abu-Sheikh’s career is harder to reduce to a single name.
Before Mal, there was Astra Tech.
Before Astra Tech, there were Barq and Rizek.
Before technology, there was renewable energy in sub-Saharan Africa.
Across those businesses, Abu-Sheikh moved through industries that appear almost unrelated: power generation, home services, healthcare, electric mobility, communications, payments, and now banking.
Yet the pattern running through them has remained relatively consistent.
Find a problem that has not been adequately solved for the region. Build locally rather than wait for a global company to adapt its product. Scale quickly when demand appears. And, when a business reaches a stage where the challenge becomes repetition rather than invention, move toward the next problem.
That approach has produced an unusually dense entrepreneurial record for someone who said in a 2026 interview that he was only 30.
By then, he had already helped build platforms serving more than 150 million users, raised $500 million for Astra Tech while still in his twenties, completed several acquisitions, exited the company at the height of Botim’s growth, and returned with his largest zero-to-one bet yet.
In January 2026, his Abu Dhabi-based fintech Mal secured $230 million, a round Abu-Sheikh later described as the biggest seed round in MENA’s history.
But the path to that round began more than a decade earlier.
Becoming an Entrepreneur at 17
Abu-Sheikh was born in Jordan and spent parts of his childhood between the UK, Jordan, China and London, while his family business had significant operations in Beijing.
Entrepreneurship was not initially a career plan.
His father had built a major private charter aviation business, but after his death in 2013, family disputes contributed to the collapse of the company. Abu-Sheikh was still in university.
According to his account, the event abruptly changed his responsibilities. At 17, he became the de facto breadwinner for a household that included his mother and seven younger siblings.
He later described that period without the romanticism often attached to startup origin stories. Building a business, he said, did not begin with a childhood dream of becoming an entrepreneur. It was closer to necessity.
That necessity eventually took him to Africa, where the family’s aviation business had maintained relationships.
A trip intended partly to deal with remaining assets would instead lead to his first company.
Building Lux Development Partners in Africa
A chance conversation introduced Abu-Sheikh to renewable energy.
As he recalled it, the then-president of The Gambia asked whether he could help build a renewable-energy project.
Abu-Sheikh said yes.
He also admitted later that he had little idea at the time how he was going to do it.
The opportunity became the foundation for Lux Development Partners, a renewable-energy and power-development company focused on sub-Saharan Africa.
Launched while Abu-Sheikh was still remarkably young, Lux went on to develop power projects totaling approximately 1.2GW across several African markets, according to his account.
By 2018, larger global players were entering the sector. Abu-Sheikh decided that the competitive environment had changed and exited the business, selling it to Chinese companies operating in the industry.
The exit arrived only a few years after he had been forced into business by family circumstances.
For a moment, he thought he was finished.
He moved to the UAE believing he had made enough money to retire.
He soon discovered that retirement did not suit him.
The desire to build returned, and this time it would take him into technology.
Rizek: Building a Local Home-Services Super App

In 2019, Abu-Sheikh co-founded Rizek, an on-demand marketplace for home services.
The UAE already had companies offering home services, but Abu-Sheikh believed the opportunity was not simply to replicate those platforms. Rizek would compete through localization—building around regional language, behavior, suppliers and market intelligence.
The company launched with around $5 million in investment from backers including Abu Dhabi Investment Office, E-Tech Investments and Rozana Investments.
It later raised another $10 million in Series A funding from Peak Investments, ADQ and regional family offices, with expansion into markets including Saudi Arabia and Egypt in its sights.
Rizek gradually expanded beyond household services.
Then COVID-19 arrived.
Turning a Pandemic Into a Healthcare Expansion
The pandemic created an urgent problem: people needed medical testing and other healthcare services precisely when many were afraid to visit hospitals and clinics.
Rizek reacted quickly.
Abu-Sheikh said the company built and launched an entire healthcare vertical in approximately 24 hours, allowing services including COVID testing to reach customers at home.
In a later podcast, he recalled how primitive the operation looked at first.
The team expected perhaps 10 or 20 orders.
An early customer happened to receive service within minutes, shared the experience with relatives, and suddenly dozens of orders arrived while the company lacked enough nurses, call-center capacity and dispatch systems.
For Abu-Sheikh, that chaos became a lesson in company building: systems do not necessarily emerge fully designed. Often, every new failure reveals a process that must be created.
Rizek kept expanding.
At the height of the healthcare operation, Abu-Sheikh said the platform was facilitating approximately 16,000 to 17,000 tests per day.
The venture had moved from home services into healthcare and demonstrated something that would recur throughout his career: the ability to attach new services to an existing platform when user behavior revealed a larger opportunity.
Barq: Moving From Software Into Electric Mobility

His next venture moved him into another industry again.
Abu-Sheikh co-founded Barq with Ahmed Al Mazroui as a technology-driven electric mobility company focused particularly on MENA’s last-mile delivery sector.
Barq was not conceived simply as an importer of electric vehicles.
The idea was to develop products specifically around regional logistics requirements, including the Rena Lite bicycle, Rena Max scooter and Yas 1 drone.
Abu-Sheikh saw a structural opening.
China and India had enormous internal demand for electric two-wheelers and mobility products, meaning manufacturers there had little incentive to prioritize the Middle East.
The result, in his view, was a regional vacuum.
Barq aimed to fill it by designing mobility technology from the region, for the region, rather than depending entirely on imported solutions.
The company also explored manufacturing facilities in markets including the UAE, Egypt and Saudi Arabia, while keeping engineering and intellectual property inside the region.
By 2022, Abu-Sheikh had already moved from energy infrastructure to digital marketplaces, healthcare and electric mobility.
Then came the company that would make his name much more widely known.
Founding Astra Tech

In March 2022, Abu-Sheikh founded Astra Tech, a technology investment and development group built around a larger ambition: consolidate high-frequency consumer services into what the company would eventually describe as an “ultra app.”
Rather than create every service internally, Astra Tech also grew through acquisitions.
That year, the group acquired Rizek, bringing Abu-Sheikh’s earlier home-services company into the new ecosystem.
It also acquired UAE fintech PayBy, giving Astra Tech a stronger payments foundation.
Then, in January 2023, it acquired the Middle Eastern communications platform Botim.
Botim would become the centerpiece of Astra Tech’s consumer strategy.
Why Botim Became More Than a Calling App
The logic behind Astra Tech was not simply to collect unrelated digital services.
Abu-Sheikh believed one of the biggest obstacles in consumer technology was changing human behavior.
Millions of people already understood how to place a call, send a message or record a voice note.
So rather than force consumers to learn an entirely new interface, Astra Tech could place additional services around actions they already performed.
Financial services became a particularly natural extension.
Abu-Sheikh developed a hypothesis: people who communicate with someone repeatedly are often financially connected to that person as well.
Parents and children.
Spouses.
Siblings.
Friends.
Migrant workers and family members abroad.
He asked Astra Tech’s data team to test whether frequent communication could correlate with demand for money transfers. The result, according to his account, strongly supported the idea.
That helped turn Botim from a communications product into a broader consumer platform involving payments, transfers and other everyday services.
The strategy was increasingly about owning more of the user’s recurring digital life.
Raising $500 Million at 26
Astra Tech’s ambitions required capital on an entirely different scale.
In December 2022, the company secured $500 million in investment, led by G42.
Abu-Sheikh was around 26 years old when the financing was raised, according to his later interview.
It was one of the largest technology investments associated with a startup platform in the region at the time.
But the capital was only part of the achievement.
Astra Tech was simultaneously assembling a portfolio of products through acquisition and integration: Rizek, PayBy and Botim became pieces of a much larger consumer ecosystem.
Abu-Sheikh’s philosophy toward fundraising was tied closely to evidence.
He described startup growth as a progression from the first handful of users to thousands, then hundreds of thousands and eventually millions. Each level reduces uncertainty.
Once a company has 100,000 people actively demonstrating demand, the conversation with investors is fundamentally different from pitching a slide deck.
Astra Tech went well beyond that threshold.
Scaling to More Than 150 Million Users
By 2024, Astra Tech had developed into a consumer technology group spanning communications, money transfers, bill payments and other services.
The company said its ecosystem had reached more than 150 million users across 155 countries.
For most founders, that scale – combined with a $500 million financing and multiple major acquisitions- would provide enough work for decades.
Abu-Sheikh instead began considering an exit.
Not because the company had failed.
Because it had worked.
Leaving Astra Tech at the Peak
In November 2024, Abu-Sheikh departed Astra Tech.
Asked later why he had left Botim and Astra while the platform was at the height of its success, he explained his preferred entrepreneurial role using a simple framework:
zero to one.
He enjoys the point where a problem exists but no adequate solution exists yet.
Building the first version.
Finding the model.
Proving demand.
Once a company moves from one to one hundred, however, much of the work becomes replication and scale.
For Abu-Sheikh, that stage is less compelling.
The explanation makes his career easier to understand.
Lux had been built and sold.
Rizek had scaled and later become part of Astra.
Barq addressed another regional infrastructure gap.
Astra had assembled and scaled an ecosystem around Botim.
Having reached one hundred, Abu-Sheikh wanted zero again.
This time, he found it in finance.
2025: Starting Again With Mal

In 2025, Abu-Sheikh founded Mal in Abu Dhabi.
The name means “wealth” in Arabic.
The ambition was substantially larger than launching another fintech application.
Abu-Sheikh wanted to build what Mal describes as the world’s first AI-native Islamic digital financial platform, with the longer-term goal of becoming a fully licensed digital bank.
The problem he identified combined scale with cultural relevance.
Islamic finance represents an industry worth approximately $7 trillion, serving or potentially serving close to two billion people.
Yet Abu-Sheikh believed there was still no defining global digital financial institution emerging from the Arab world to serve that market.
His argument was simple.
This is a problem rooted in the region and in Muslim communities globally.
Why should the Arab world wait for an American or Chinese company to solve it?
As he put it during an interview, the solution “has to come from this part of the world.”
Building an AI-Native Bank Rather Than Adding AI to Banking
Mal’s second distinction is technological.
Many established financial institutions are adding artificial-intelligence features to systems designed years or even decades earlier.
Abu-Sheikh wants Mal built in the opposite direction.
AI is intended to sit inside the platform’s core architecture from the beginning.
The goal is to connect areas traditionally fragmented across banking—earning, spending, financing, saving, investing and wealth management—through one intelligent financial system.
That could also change banking economics.
Abu-Sheikh has argued that AI can automate large portions of processes such as underwriting and loan issuance that historically involve substantial manual review.
In one example, he estimated that AI could remove roughly 70% to 80% of certain costs involved in loan issuance, replacing parts of processes that might otherwise involve dozens of employees and lengthy approval periods.
The vision is therefore not merely a smarter interface.
It is a lower-cost financial operating model.
Raising $230 Million Before Launch
Then came the milestone that placed Mal immediately among the region’s most closely watched fintech companies.
In January 2026, Mal secured $230 million in a strategic investment round led by BlueFive Capital, alongside strategic investors and family offices.
The financing was intended to support product development, licensing and regulatory work, and market-entry execution ahead of the company’s planned rollout.
Mal initially planned to launch in the UAE before expanding across the Middle East and Asia.
At the time, the business remained pre-launch and was still pursuing the regulatory approvals required to offer financial services.
But the size of the financing was extraordinary for a company at such an early stage.
Abu-Sheikh later publicly described it as “the biggest seed round in MENA’s history.”
Previous success certainly helped.
He had already built multiple companies.
He had exited businesses.
He had raised $500 million.
He had completed acquisitions.
And he had operated platforms serving more than 150 million users.
Yet Abu-Sheikh said even that track record did not make fundraising effortless.
Writing about the process afterward, he said he had expected the round to be relatively easy because of what he had built before. Instead, he encountered investors waiting for others to commit first, seeking foreign validation, and repeatedly asking who else was participating in the round.
Eventually, Mal closed with $230 million.
The number effectively transformed what could have been another fintech launch into one of the most heavily capitalized new ventures ever created in the region.
UAE-Based Fintech Mal Secures $230M Strategic Round to Build an AI-Native Islamic Digital Bank
The Central Bank Approval That Changed the Story
Funding, however, does not create a bank.
Regulation does.
In May 2026, Mal reached another milestone when it received in-principle approval from the Central Bank of the UAE to establish a fully licensed bank.
That changed the framing of the company.
Mal was no longer simply proposing a financial platform operating around the edges of traditional banking.
It was beginning the regulatory path toward becoming an actual banking institution.
The combination was unusual:
A $230 million starting position.
AI-native architecture.
Islamic financial principles.
A mobile-first model.
And an ambition to scale beyond the UAE into some of the largest underserved financial markets across the Middle East and Asia.

A Decade of Building Across Industries
Seen individually, Abu-Sheikh’s ventures can appear disconnected.
Renewable energy.
Home services.
Healthcare.
Electric mobility.
Communications.
Payments.
Banking.
Viewed chronologically, however, the progression becomes clearer.
He built Lux Development Partners, developing approximately 1.2GW of African energy projects before exiting.
He founded Rizek, raised approximately $15 million across its early rounds, expanded into multiple markets and rapidly built a healthcare vertical during the pandemic.
He co-founded Barq, attempting to create locally designed electric mobility infrastructure for MENA.
Then came Astra Tech, followed by the acquisitions of Rizek, PayBy and Botim.
At roughly 26, he raised $500 million.
Astra Tech then grew its ecosystem to more than 150 million users across 155 countries.
And in 2024, he walked away.
The following year, he founded Mal.
Then, in January 2026, the serial entrepreneur who had already spent more than a decade moving from one unsolved problem to another raised $230 million for his newest company—the biggest seed round in MENA’s history, by his own description.
A few months later, Mal secured in-principle approval to take the next step toward becoming a licensed bank.
For Abu-Sheikh, the sequence may ultimately matter more than any single company.
His career has repeatedly followed the same arc:
build, scale, move on, begin again.
Entrepreneurial Stories
From a Doha Delivery Startup to a $320 Million Regional Platform: How Hamad Al Hajri Built Snoonu
Hamad Al Hajri launched Snoonu in 2019 to solve everyday delivery problems in Qatar through locally built technology. Six years later, the company had become a profitable multi-service platform, secured a $320 million valuation through Jahez’s majority acquisition, and begun expanding its model across the Gulf.
When Hamad Al Hajri launched Snoonu in Doha in 2019, Qatar’s delivery market was already attracting international platforms with larger budgets, established technology, and experience operating across multiple countries.
Competing directly with them appeared difficult.
But Al Hajri believed those companies were missing something important.
They understood delivery.
They did not necessarily understand Qatar.
Local merchants needed more flexible digital tools. Consumers wanted services designed around their daily habits. Businesses required logistics partners capable of responding quickly to a relatively small but demanding market.
Instead of copying an international delivery model, Snoonu was built around those local realities.
What began as an on-demand delivery startup gradually expanded into food, groceries, e-commerce, courier services, pharmacy orders, home services, gifts, and logistics.
Within six years, Snoonu had become one of Qatar’s most important technology companies—and the center of one of the largest startup transactions in the country’s history.
Building a Qatari Platform Around a Local Problem
Al Hajri came to entrepreneurship after spending years working across technology, innovation, and business operations.
His experience convinced him that Qatar did not simply need another delivery application. It needed locally developed digital infrastructure capable of connecting consumers, merchants, and logistics providers through one platform.
The name Snoonu was inspired by the Arabic word for the swallow, a bird associated with speed, agility, and the ability to return home.
That symbolism reflected the early product.
Snoonu initially focused on personal concierge and delivery services through a bilingual platform designed specifically for users and merchants in Qatar.
Building the marketplace required more than writing software.
Many traditional businesses had limited digital inventories, fragmented ordering systems, and little experience managing sales through mobile platforms. Snoonu’s team worked directly with merchants to digitize products and connect them to a growing online customer base.
The company was not only delivering orders.
It was helping local businesses participate in the digital economy.
Before Snoonu: Two Failed Attempts and a Costly Technology Lesson
Snoonu’s official launch came in 2019, but Hamad Al Hajri had been trying to turn the concept into a real company for several years.
According to Al Hajri, speaking in two podcast interviews about Snoonu’s early journey, the idea began taking clearer shape while he was studying at HEC Paris in Doha in 2016. He and his co-founder developed the concept as a university capstone project, which was recognized as one of the institution’s strongest projects. Rather than leaving it inside the classroom, they decided to test whether it could become a real business.
The first attempts did not work.
In one of them, Al Hajri and his partners tried to accelerate the launch by purchasing a ready-made delivery application from a development company in India for approximately QAR 100,000. The supplier presented a professional office, promised that the platform would be ready within six months, and gave the team enough confidence that Al Hajri publicly announced an upcoming launch on television and prepared to present the project at an event.
Then the application arrived.
It barely worked.
When the team requested corrections, the supplier stopped responding. Al Hajri later travelled to Delhi and found the office empty and the people behind the company gone. The project had to be suspended, and the money was effectively lost.
The failure produced the decision that would later define Snoonu.
Al Hajri concluded that he was not trying to build a logistics company that happened to use someone else’s software. He was trying to build a technology company specializing in logistics.
If technology represented the company’s core advantage, it could not remain under the control of an external vendor.
Snoonu would have to own its product, its engineering capabilities, and the systems responsible for every order moving through the platform.
He later described a second failed attempt that exposed another weakness. This time, the company had greater control over the product, but had tried to build the team at the lowest possible cost. The experience convinced him that owning the technology was not enough; Snoonu also needed to invest in stronger engineers and product talent capable of building it properly.
Those two failures shaped the model that eventually succeeded.
Build the technology internally.
And hire the strongest team the company could afford.
Years later, Snoonu would employ hundreds of people, including a large internal technology organization spanning engineering, data science, product management, business intelligence, and product design. What appeared at the time to be an expensive failure had forced the company to identify the capability that would become central to its long-term value
Selling One Business to Keep Snoonu Alive
Al Hajri did not enter Snoonu with unlimited venture capital behind him.
Before the company reached institutional investors, part of its survival depended on another business he had built years earlier.
In 2012, he had launched a technology services company with approximately QAR 100,000 in initial capital. The business operated across areas such as low-voltage systems, smart homes, automation, and related engineering services. Rather than withdrawing its annual profits, he repeatedly reinvested them to increase the company’s capital and expand its operations.
By 2019, he sold the company for around QAR 8 million.
The exit was not simply a separate entrepreneurial achievement. According to Al Hajri, it became a critical source of funding for Snoonu after potential investors withdrew and the new company found itself financially constrained. He sold the profitable services business to inject capital into the technology venture that had not yet proved it could survive.
The decision captured the risk surrounding Snoonu’s earliest years.
Al Hajri was not moving from one successful company into a comfortably funded startup. He was converting the value of a proven business into runway for a venture that had already failed more than once
Growing Through a Moment of Disruption
The COVID-19 pandemic accelerated consumer adoption of online delivery across Qatar and the wider region.
People who had previously viewed delivery as an occasional convenience increasingly depended on it for food, groceries, medicines, and daily essentials.
Snoonu responded by expanding beyond its initial services.
The platform added new categories, increased its delivery capacity, strengthened its logistics infrastructure, and developed technology capable of managing rapidly growing order volumes.
Rather than remaining a food-delivery marketplace, Snoonu began moving toward a broader multi-service model.
Its growing ecosystem included restaurant delivery, grocery commerce, pharmacy services, B2B and B2C courier solutions, and products such as SnooSend and SnooMart.
The shift would eventually become central to the company’s identity.
Snoonu was no longer positioning itself as a delivery app.
It was becoming a Qatari super app.
Proving That Local Technology Could Compete
Snoonu’s competitive advantage did not come from spending more than international rivals.
It came from moving closer to the market.
The company built an Arabic-first experience, developed relationships with local merchants, and adapted its services to Qatari consumer behavior.
That local understanding helped it respond more quickly to market needs while building a brand closely associated with Qatar’s technology ambitions.
The 2022 FIFA World Cup became an important test.
Qatar experienced an unprecedented rise in visitors, transactions, events, and demand for urban services. Snoonu expanded its operations and technology infrastructure to manage the pressure while supporting merchants and consumers during one of the most visible periods in the country’s history.
The experience demonstrated that a locally developed platform could operate at significant scale.
It also strengthened Snoonu’s position as a national technology company rather than merely another delivery provider.
The Funding Round That Nearly Broke the Company
Even after Snoonu gained traction, its survival was not guaranteed.
In the School of Investment podcast, Al Hajri revealed that the company’s second investment round collapsed in April 2022. Snoonu had expanded aggressively and committed capital based on the expectation that the financing would close. When it failed, the company was left facing liabilities he described as approaching QAR 40 million and without enough liquidity to continue operating normally. A few months later, amid the pressure, he was hospitalized after suffering a stroke.
The company had reached the kind of moment that rarely appears in polished startup timelines.
It was growing.
It had customers.
It had built a recognizable brand.
And it was close to running out of money.
Al Hajri gathered the team and explained the situation directly: without immediate action, Snoonu could close. Employees were asked to temporarily accept reductions that reached 50% of their salaries while the company worked to secure new capital. The proposal placed part of the burden of survival on the same people who had built the platform, but many agreed to remain rather than walk away. The episode later became the central subject of the podcast interview in which he recounted the company’s financing journey.
Snoonu eventually secured approximately $12 million from investors, giving the company the capital needed to continue scaling. Al Hajri has since argued that the business raised relatively little compared with many regional delivery companies, yet reached profitability in its third year rather than remaining permanently dependent on new rounds.
The crisis also makes Snoonu’s later acquisition easier to understand.
The $320 million valuation was not the inevitable outcome of a smooth funding journey. It followed failed launches, lost capital, an externally built application that never worked, the sale of another company to fund operations, and an investment round collapse that brought Snoonu close to shutting down.
Its strongest foundation was not delivery alone.
It was the decision, made after the first failure, to own the technology behind the business
From Delivery App to Profitable Super App
By 2024, Snoonu had evolved into a multi-vertical platform with increasingly strong financial performance.
Over two years, its gross merchandise value tripled to approximately QAR 1.37 billion, equivalent to around $377 million.
Revenue increased from QAR 146 million to QAR 511 million during the same period.
More importantly, the company was not pursuing growth at any cost.
Snoonu reported QAR 54 million in EBITDA and QAR 27 million in net profit in 2024, demonstrating that its model could scale while remaining profitable.
Those figures distinguished the company from many delivery startups that expanded rapidly but struggled to build sustainable economics.
Snoonu had managed to deepen its home-market position, broaden the services available through its platform, and develop a business attractive to one of the region’s largest publicly listed delivery companies.
The $245 Million Jahez Deal
The defining corporate milestone arrived in July 2025.
Saudi-listed on-demand platform Jahez Group signed a definitive agreement to acquire a 76.56% majority stake in Snoonu through a transaction valued at approximately $245 million.
The deal included $225 million for 75% of Snoonu’s existing shares and a further $20 million capital injection in exchange for a newly issued 1.56% stake.
The transaction valued Snoonu at approximately $320 million on a post-money basis.
For Qatar’s startup ecosystem, the deal represented more than a large acquisition.
It marked the emergence of the country’s first startup to cross the $300 million valuation threshold and demonstrated that a locally founded technology company could produce a major regional outcome.
For Jahez, the acquisition offered an immediate entry into Qatar through an established, profitable platform with strong local recognition.
For Snoonu, it provided additional capital, infrastructure, and regional reach without requiring the company to abandon the identity that had made it successful.
Preserving Founder Leadership After the Acquisition
Majority acquisitions often bring uncertainty around brand identity and founder control.
Snoonu’s agreement with Jahez was structured differently.
The company would continue operating under the Snoonu brand, while Al Hajri retained a 23.44% ownership stake and remained founder and CEO.
He also joined the newly formed board alongside three Jahez representatives.
The arrangement preserved the founder’s operational role while connecting Snoonu to a larger regional group.
It also reflected the strategic logic behind the transaction.
Jahez was not acquiring Snoonu simply to absorb its users or eliminate a competitor.
It was investing in a locally built platform, leadership team, and technology ecosystem capable of supporting broader Gulf expansion.
The two companies identified potential collaboration across logistics, customer service, product development, and platform technology.
Snoonu’s local agility could now be combined with Jahez’s financial resources and regional infrastructure.
Taking the Model Beyond Qatar
Snoonu’s next major challenge was proving that its success could travel beyond its home market.
In April 2026, the company officially expanded into Kuwait with a phased rollout of its super app.
The initial services included e-commerce, courier delivery, car washing, home maintenance, gifts, and flowers, followed by restaurants, supermarkets, and pharmacies.
Rather than attempting to manage Kuwait remotely, Snoonu onboarded approximately 180 employees and appointed local leadership under CEO Bader Al-Ajeel.
The approach reflected a lesson from the company’s success in Qatar.
Regional scale could not come at the expense of localization.
Each market required teams capable of understanding its merchants, customers, regulations, and operational environment.
Kuwait became an important test of whether Snoonu could combine a standardized technology platform with deeply localized execution.
Recycling Success Into Qatar’s Next Generation of Founders
As Snoonu expanded beyond Qatar, Hamad Al Hajri also began widening his role inside the country’s startup ecosystem. Rather than focusing solely on scaling his own company, he started channeling capital, operational experience, and mentorship back into the next generation of founders.
In April 2026, Snoonu launched Snoonu Startup Factory, Qatar’s first founder-led startup factory and accelerator. The initiative was created to invest in and mentor early-stage startups across Qatar and the wider GCC, reflecting Al Hajri’s belief that successful operators should help build the ecosystem that once lacked support for them.
The factory announced its first investment immediately: a $100,000 pre-seed round in Sufra AI, an AI-powered restaurant technology startup founded by Carnegie Mellon University Qatar graduates Ekaterina Demenkova and Jemal Velihanova. The company is developing intelligent QR-based restaurant menus that personalize recommendations, automate ordering and payments, and provide restaurants with real-time customer insights.
For Al Hajri, the initiative represents more than a new investment vehicle. It marks a transition from building a single successful company to helping create many more. In a region where experienced founders have historically remained operators, Snoonu Startup Factory signals the emergence of a new generation of founder-investors capable of recycling both capital and hard-earned execution experience back into the ecosystem
Adding Financial Services to the Ecosystem
Snoonu’s regional strategy also extends beyond delivery and commerce.
In Oman, the company signed a strategic memorandum of understanding with Sohar International to integrate banking and financing services into the Snoonu ecosystem.
The partnership is designed to support merchants, delivery partners, and consumers through customized financial products.
SMEs operating through the platform could gain access to financing for business growth, while delivery partners could use asset-financing programs to expand their fleets.
The collaboration illustrates how super apps evolve.
Once a platform connects consumers, merchants, orders, logistics, and payments, it can gradually introduce financial services around those relationships.
Snoonu is therefore moving beyond facilitating transactions.
It is attempting to create an integrated digital and financial environment supporting the different participants in its marketplace.
Technology Beyond Human Delivery
The company’s longer-term vision reaches further into automation.
Snoonu has outlined an ambition to achieve fully robotic delivery operations by 2035 through autonomous ground vehicles and drones.
That objective remains distant and will depend on technology, infrastructure, economics, and regulation.
Yet it demonstrates how the company views itself.
Snoonu does not want to remain a conventional delivery operator with a mobile application.
It wants to become a technology and logistics platform capable of redesigning how goods and services move through Gulf cities.
Its “No Drivers Under the Sun” initiative reflects the same direction, combining operational innovation with an effort to improve conditions for delivery workers exposed to the region’s extreme temperatures.
Building a Regional Champion Without Losing Its Roots
Snoonu’s evolution captures a broader transformation taking place across the Gulf technology ecosystem.
For years, many of the region’s largest digital platforms were imported from outside markets.
Today, companies built in Riyadh, Doha, Dubai, and other Gulf cities are increasingly developing their own technology, expanding across borders, acquiring competitors, and attracting public-market capital.
Snoonu represents one of Qatar’s clearest examples of that shift.
It began by solving a local delivery problem.
It expanded by helping merchants digitize.
It evolved into a profitable multi-service platform.
It then secured a $320 million valuation while preserving its brand and founder leadership, before taking its model into Kuwait and building financial partnerships in Oman.
The journey is not simply about creating a successful delivery company.
It is about proving that a technology platform born in Qatar can become relevant across the Gulf.
For Hamad Al Hajri, the strategic challenge ahead will be balancing three forces: the local identity that built Snoonu, the regional scale made possible through Jahez, and the operational discipline required to expand across highly competitive markets.
The company’s first six years suggest that its greatest advantage may still be the same one that shaped it at the beginning.
It was built close to the people and businesses it serves.
Entrepreneurial Stories
From Enterprise IT to Saudi Arabia’s Subscription Economy: How Ahmed Salama Built Techrar
After more than a decade building mission-critical systems across aviation, technology, and digital commerce, Ahmed Salama saw a gap few others were addressing: Saudi businesses wanted recurring revenue, but lacked the infrastructure to manage it. That insight became Techrar, a platform now powering subscriptions, memberships, and recurring payments across the Kingdom.
Long before subscriptions became one of the most closely watched business models in Saudi Arabia, Ahmed Salama was learning how complex systems behave when failure is not an option.
His career began not in venture capital or startup accelerators, but in software engineering and enterprise technology. He worked on systems that had to remain available, reliable, and capable of handling large volumes of users without disrupting the organizations behind them.
Over time, a pattern began to emerge.
Companies rarely struggled because demand did not exist.
They struggled because their systems, payments, customer experience, and daily operations were not connected well enough to convert that demand into sustainable growth.
Years later, that insight would become the foundation of Techrar, a Saudi technology platform helping merchants build and manage subscription-based businesses.
Under Salama’s leadership, the company has processed more than SAR 100 million in transactions and is working toward an internal target of SAR 1 billion in annual volume.
Learning How Critical Systems Work
Salama studied Computer Engineering at Carleton University in Canada before beginning his professional career in Ottawa.
There, he worked in software development on cloud-based automated speech recognition systems, gaining early exposure to distributed infrastructure, performance optimization, and the technical demands of building products that must function consistently at scale.
When he returned to Saudi Arabia, his work moved closer to the intersection of technology, operations, and revenue.
At SAUDIA Airlines and Saudi Ground Services, he contributed to IT service management and developed systems supporting operational portfolios, workforce rosters, and daily business processes.
The environment was particularly demanding.
Airlines operate on tight schedules, thin margins, and highly interconnected systems. Small technology failures can quickly become operational problems affecting customers, employees, and revenue.
Salama learned that technology could not be treated merely as a support function.
In complex organizations, it had to become part of the business strategy itself.
From Aviation Systems to Digital Commerce
His experience expanded further through roles at Ithraa Consulting, where he worked on national digital platforms supporting ticketing, assessments, and public engagement.
The defining chapter, however, came at Saudi low-cost airline flyadeal.
There, Salama led projects spanning internet booking engines, mobile applications, payment integrations, and cloud infrastructure across Microsoft Azure and Amazon Web Services.
The role gave him direct exposure to almost every part of a modern digital transaction.
A customer needed to discover a service, complete a booking, make a payment, receive confirmation, and remain connected to the company after the purchase.
Each step depended on different systems working together.
In 2019, Salama was recognized as flyadeal’s “innovation champion,” reflecting the increasingly strategic role he was playing in the airline’s digital operations.
By then, he had spent years observing the same problem across different sectors: businesses often had strong products and real customer demand, but operational fragmentation prevented them from growing efficiently.
Testing Entrepreneurship Through Wijha
In 2018, Salama began exploring entrepreneurship through Wijha, a marketing and advertising venture connecting consumers with events, experiences, and commercial offers.
The company built customized service bundles through a network of participating merchants.
Wijha gave him a closer view of how consumers evaluate offers and how merchants attempt to package, price, and distribute their services.
It also reinforced a practical lesson.
A strong offer is not enough.
If payments are difficult, customer journeys are fragmented, or operational systems fail to communicate, businesses lose revenue even when people want what they are selling.
The experience brought Salama closer to the merchant side of digital commerce and laid part of the groundwork for his next company.
Spotting the Subscription Infrastructure Gap
Across Saudi Arabia, subscription models were beginning to appear in sectors such as food and beverage, fitness, wellness, education, and professional services.
For merchants, the appeal was obvious.
Instead of relying entirely on unpredictable one-time sales, subscriptions could create recurring revenue, stronger customer retention, and greater visibility into future cash flow.
But launching and managing a subscription business remained difficult.
Many merchants had to combine separate tools for websites, mobile applications, payments, invoicing, customer management, renewals, and analytics.
This created friction for customers and operational complexity for companies.
Salama saw the opportunity to build a platform specifically around recurring commerce rather than adapting traditional e-commerce software to support it.
That idea became Techrar.
Building the Infrastructure Behind Every Subscription
Techrar was designed as a subscription-first commerce platform enabling businesses to launch, manage, and scale recurring revenue models.
Its platform allows merchants to create subscription plans and memberships, manage renewals and pauses, automate invoicing, and offer flexible payment cycles.
Businesses can also launch branded websites and mobile applications without building large internal technology teams.
Payment integrations connect merchants with local and regional gateways, while analytics tools help them understand customer behavior, lifetime value, retention, and churn.
This is what separates Techrar from a conventional online storefront.
The company is not simply helping merchants sell products.
It is providing the operational infrastructure behind long-term customer relationships.
Salama’s background in enterprise systems is visible throughout the model.
The platform emphasizes reliability, integrated workflows, clear service processes, and the ability to turn customer activity into data that merchants can use.
Raising SAR 6 Million to Scale
In April 2025, Techrar raised SAR 6 million in an investment round led by Wa’ed Ventures, the venture capital arm of Aramco Entrepreneurship.
The financing represented an important step in the company’s development as it moved from proving its model toward broader market expansion.
Techrar planned to use the capital to expand its team, accelerate product development, introduce AI-powered capabilities, and enter additional markets beyond Saudi Arabia.
By that stage, the platform had already processed more than SAR 100 million in transactions and served hundreds of thousands of end users through merchants operating across food, wellness, and service-based industries.
Salama has spoken about an internal ambition to increase annual transaction volume to SAR 1 billion, a target that reflects both the company’s growth expectations and the broader rise of recurring business models in the Kingdom.
Growing Through Partnerships, Not Isolation
Rather than attempting to build every service internally, Techrar has pursued partnerships that connect its subscription infrastructure with the wider Gulf commerce and fintech ecosystem.
In 2024, the company partnered with Tamara to offer buy now, pay later and split-payment options to merchants.
The integration gave customers greater flexibility while helping businesses improve conversion and potentially increase transaction values.
A later partnership with Tap Payments connected Techrar’s recurring commerce technology with regional payment infrastructure.
Together, these relationships strengthened Techrar’s position as an enabling layer between merchants, financial technology providers, and customers.
Other collaborations have extended its reach into specific industries.
Partnerships involving Nana, Body Korea, and logistics platform Nash demonstrated how subscription infrastructure could support businesses across healthy meals, preventive healthcare, and delivery operations.
For Salama, integration is not simply a technical feature.
It is a growth strategy.
Connecting Recurring Commerce With Vision 2030
Salama increasingly describes Techrar’s role within the broader economic and social transformation taking place in Saudi Arabia.
Subscription models can help businesses generate predictable income, but they can also improve how consumers access important services.
Recurring meal plans can support healthier lifestyles.
Memberships can make sports and wellness services easier to maintain.
Educational subscriptions can provide continuity for students.
Healthcare programs can help patients remain connected to preventive and ongoing services.
Through this lens, Techrar’s work intersects with several Vision 2030 priorities, including quality of life, healthcare transformation, financial sector development, and logistics modernization.
The company’s contribution is not the creation of those services themselves.
It is building the infrastructure that allows providers to deliver them reliably and at scale.
Applying the Model to Families and Schools
Salama’s interest in recurring systems later extended into another venture.
In late 2025, he co-founded Wali App, a platform designed to simplify payments and subscriptions for services provided by schools.
Parents often need to manage meal plans, activities, and multiple school-related payments across disconnected systems.
Wali brings those processes into a more organized experience, giving families better visibility while reducing administrative work for educational institutions.
The venture reflects the same thinking behind Techrar.
Start with a daily operational problem.
Connect the systems behind it.
Then make the experience simpler for the person using it.
Becoming an Ecosystem Builder
As Techrar grew, Salama’s role expanded beyond operating his own companies.
He became involved with Entrepreneurs’ Organization in Jeddah, serving in a board role and engaging with a wider community of business founders.
He has also participated as an angel investor, using the experience and network developed through his career to support other entrepreneurs.
This progression is common among ecosystem builders.
They begin by developing products.
Then they build organizations.
Eventually, they begin helping create the environment in which other companies can grow.
Building With Systems Thinking
What makes Ahmed Salama’s journey distinctive is not a dramatic overnight breakthrough.
It is the depth accumulated before Techrar was founded.
Years spent working on aviation systems, cloud platforms, payments, booking engines, and operational infrastructure gave him a clear understanding of how businesses fail—and what they need in order to scale.
Techrar emerged from that experience.
Its mission is built around a straightforward belief: recurring revenue should not require fragmented tools, complex technical teams, or constant manual intervention.
As Saudi Arabia continues moving from one-time transactions toward longer-term digital relationships, Techrar is attempting to become the infrastructure behind that shift.
For Salama, the journey from enterprise IT to entrepreneurship has remained grounded in the same principle throughout.
Technology works best when people barely notice the complexity behind it.
They simply experience a service that works.
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